David

Building smarter solutions through closer collaboration

Z Energy is a large company that supplies fuel to retail and large commercial customers like airlines, trucking companies, shipping companies, and vehicle fleet operators. It also provides an essential substance known as bitumen to roading contractors, and owns and manages numerous service stations and truck stops. With a core company value of ‘Share Everything’, …

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Experience optimization through user-based research

The Co-operative Bank provides banking, services, loans and insurance to approximately 161,000 customers throughout New Zealand. As part of The Co-operative Bank’s vision to create an experience that delights their customers, it was determined that improvements would be made to the digital join process. The Co-operative Bank embarked on a journey to understand what would …

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Migrating platform to the cloud improves speed, reliability

Formed in 2002, OneHealthPort solves a specific problem that plagues healthcare providers: sharing information. When patients join a practice, doctors often struggle to access the medical history they need to make informed decisions. OneHealthPort began by offering a single-sign-on service for web forms, helping to move much of the interaction with healthcare providers from phone …

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Powering People through App Modernization

Trustpower is New Zealand’s fifth largest power company and fourth largest provider of fixed line broadband. Trustpower’s history can be traced back over 100 years to Tauranga’s first power station. The current company evolved from the Tauranga Electric Power Board and today operates a multi-product retail business throughout New Zealand. Trustpower operate in a fiercely …

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iCap Equity creates new workflow to capture site visit detail

Making site visits is a key part of iCap’s business however gathering information while onsite has proven a challenge. Each site visit was consuming 3-4 hours of the field Project Manager’s time, and when one Project Manager is responsible for 40-50 site visits per month, this all adds up. The overall business scalability was reliant …

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Connecting students with a singular portal – anytime, anyplace, anywhere

Unitec is New Zealand’s largest Institute of Technology, operating in Auckland and educating over 20,000 students. They felt their existing systems were not compatible with their intent to leverage technology to offer class-leading experience and the best possible learning environment. To keep their edge, Unitec wanted to redesign their technology so their students would feel …

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Provoke delivers Microsoft cloud transformation

Over the last year Provoke has worked hand in hand with Microsoft technical experts to reimagine our approach to cloud digital transformations. We have combined our many years of Azure expertise with Microsoft best practices to develop products that range from: Consulting on best practice on implementing and adopting the Azure platform, focussing on platform …

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Providing business value with a comprehensive data warehouse

VTNZ came to Provoke with an exciting data science challenge: could we use their comprehensive vehicle inspections data warehouse and data pipeline to surface vehicle condition and maintenance insights for their customers? Provoke worked with VTNZ and Microsoft to identify some high-value business and customer problems to address, and then worked through the data available …

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