An electric and gas company seeking to have a modern, powerful all-cloud strategy was a few years into their journey. They needed a partner to help them navigate some of the more complex challenges and accelerate their roadmap. Provoke entered the scene at the start of an Enterprise Applications review, assessment and modernization to get …
Accelerating Utility Company’s Cloud First Strategy Read More »
Some companies can go decades without an upgrade because the business is running just fine. But “just fine” might still mean legacy technology is holding you back from explosive growth. A golf company has provided specialist golf simulators for individuals and golfing centers for more than two decades. But after a change in ownership, the …
Cloud Migration Adds Serious Length to Golf Company’s Drive Read More »
Statistics New Zealand was in the middle of a program of transformation to modernize their processes, systems and technology when they engaged Provoke. They were working with legacy systems and lacked a cohesive vision of what the next generation of technology should be. They had also identified a number of issues with their information collection …
Employee insights feed the digital transformation roadmap Read More »
Partners Life is a financial services company offering a full range of health and life insurance products. The company relied on manual processes that were highly paper-based, leading to operational bottlenecks. Partners Life required improved infrastructure and a mechanism for colleagues to easily communicate and collaborate with one another. Partners Life approached Provoke looking for …
Conquering the paper mountain by taking documents to the cloud Read More »
Republic Parking Northwest wanted to improve operational efficiencies and ensure that its customers enjoyed a seamless experience across more than 200 parking lots in eight states. Republic’s main call center is its operations hub. It handles about 10,000 calls each month from its numerous, unattended properties. Customers call to report broken credit card readers and …
Driving operational efficiencies with Microsoft 365 Read More »
Microsoft has a vast amount of resources globally contained in sites, portals and blogs for educating its IT Professionals. Rather than undertaking a mammoth content consolidation and audit project, they pivoted to an intelligent ingestion service. The service crawls identified content sources, curating and cataloging information by relevance and quality and presenting the user with …
Smart content metadata aggregation with curated learning Read More »
It is important that Naylor Love tracks job site hazards and addresses them before they result in injury. Failure to do so could increase risks not only to co-workers but also to Naylor Love and its clients. This is also important in ensuring that Naylor Love adheres to New Zealand’s stringent health and safety regulations. …
Naylor Love builds a safer workplace with the Nintex platform Read More »
Z Energy is a large company that supplies fuel to retail and large commercial customers like airlines, trucking companies, shipping companies, and vehicle fleet operators. It also provides an essential substance known as bitumen to roading contractors, and owns and manages numerous service stations and truck stops. With a core company value of ‘Share Everything’, …
Building smarter solutions through closer collaboration Read More »
The Co-operative Bank provides banking, services, loans and insurance to approximately 161,000 customers throughout New Zealand. As part of The Co-operative Bank’s vision to create an experience that delights their customers, it was determined that improvements would be made to the digital join process. The Co-operative Bank embarked on a journey to understand what would …
Experience optimization through user-based research Read More »
Formed in 2002, OneHealthPort solves a specific problem that plagues healthcare providers: sharing information. When patients join a practice, doctors often struggle to access the medical history they need to make informed decisions. OneHealthPort began by offering a single-sign-on service for web forms, helping to move much of the interaction with healthcare providers from phone …
Migrating platform to the cloud improves speed, reliability Read More »
